FAQs - Fireplace Fitters

Will you need to carry out a survey before you install my fire / stove / fireplace?

Before we carry out your installation we may arrange to carry out a survey to check that the fire/stove you have bought or chosen is right for your flue and to advise you on the work that needs to be carried out. This can save you time and expense because not all fires/stoves can be fitted to all flue and chimney types. Note: If you can email us photographs of the area to be fitted and full details of the fire or fireplace you have chosen we may not need to carry out a survey.

Will I need to have my chimney/flue swept before the installation?

We strongly advise you have your chimney or flue swept prior to any installation. It is a legal requirement to have a flu or chimney swept if you are changing from a solid fuel fire to a gas fire. If there is no cowl on the chimney pot/flue it needs to be checked for blockages prior to installation. We recommend you visit the National Association of Chimney Sweeps website at www.nacs.org.uk to find a registered chimney sweep in your area (search facility is at the top of their website page).

Do you accept payment be credit or debit card?

We accept all major credit and debit cards except American Express – please telephone us on 01787 460700 to make a payment.